Upravljanje izgradnjom procesno orijentisanih informacionih sistema

A process-oriented system is based on the automation of business processes. Process flows are separated from applications.

The sequence of activities and application usage is dictated and guided by the process flow. The process flow is implemented on so-called workflow engine platforms. Applications can be developed using different technologies but must expose web services.

The process flow consists of a series of interlinked activities that can be executed automatically when the system invokes and executes a software service, or manually by a user utilizing applications to complete the activity.

The aim is for company processes to be fully automated wherever possible. BPM platforms include components that allow process specification in BPMN and a Workflow engine for process execution.

This engine manages the execution flow by issuing a work order for the realization of the next activity in the process. Work orders appear in unified task lists.

Once a process instance is completed, it becomes a chronological record of the executed process.

Upravljanje izgradnjom procesno orijentisanih IS

What We Offer

Infolink possesses the knowledge and experience in managing the development of process-oriented information systems, which is a rarity in the region. We ensure the development of process-oriented information systems through the following approaches:

1
It manages the sequence of process automation in accordance with the defined action plan.
2
It manages process implementation by engaging external partners.
  • It prepares tender requirements for engaging an external partner.
  • It participates in solution selection and oversees the tender process.
  • It supervises the work of the external partner.
  • It works on resolving any issues that arise.
  • It participates in testing and the acceptance of the solution into production.
  • It monitors issues during the warranty period, etc.
3

Designing the logical architecture of the company's process-oriented information system.

Independently works on the development of individual parts of the information system.
  • Detailed definition of end-to-end processes.
  • Designing applications using UML Use Case diagrams.
  • Development of software solutions for individual system components: ERP, Telecommunications systems, etc.

Benefits

Managing the execution of the process according to the process flow plan (definition – process specification).
So that many processes become automated and are executed without human involvement.
Defining and executing large end-to-end processes.
Integration of previously developed applications in different technologies, thereby creating an integrated information system.
To help companies become process-oriented organizations.
Unified work across diverse workstations using the concept of task lists.
To ensure that process management logic is separated from the applications, meaning the applications are relieved from this unnecessary logic.
Connecting various business areas through which the process flows: administration, maintenance, equipment access, finance, etc.
Tracking and measuring the process during the execution of each activity.
Simulation and optimization of the process execution flow.
To make changes in the process flow, due to technological advancements and market demands, much faster.
To enable companies to quickly respond to customer demands.
During process execution, work orders are automatically issued to the next actor.
Upon completion of the process or its part, a history, or chronology, is maintained.
To track the flow and execution speed of the process, and identify the positions where an activity is currently taking place. To expose this process insight on a portal and enable the end user to track the progress of their request resolution and see where any bottleneck occurs.
To allow processes that follow a plan to dynamically decide who the next executor will be (decision-making at runtime).
Data about executed processes, which serve as the foundation for Business Intelligence (BI) systems and the definition of Key Performance Indicators (KPIs).

References